Shipping Policy
Worldwide Shipping
Oria Botanica ships to all countries. Shipping costs are calculated at checkout based on your location.
Order Processing Times
Before shipment, orders go through a processing period:
- Oria Botanica Branded Products: 3–5 business days
-
Non–Oria Botanica Branded Products: 4-6 business days
Processing times may vary depending on order volume and destination.
Standard Shipping Times (After Processing)
- North America: 3–5 business days
- Global: 5–14 business days
- Australia & New Zealand: 7–22 business days
- Non–Oria Botanica Branded Products: 5- 7 business days shipping
Total Delivery Time = Processing Time + Shipping Time
Though we do our best to maintain above timelines but sometimes due to situations out of our control these times may vary.
A shipping confirmation and tracking details will be emailed once your order has shipped.
Duties & Taxes
International orders may vary by country. Any import duties or taxes are the customer’s responsibility.
Failed Deliveries & Customs Refusals
- Customs Refusal: If an order is refused for unpaid customs duties, we are not obligated to issue a refund.
- Failed Delivery: No refunds are provided for packages returned due to incorrect addresses or failed delivery attempts.
- Paid Orders: Once order processing begins, orders cannot be canceled or edited.